Customer Service - Service / Support

Our knowledgeable and friendly customer service staff is available toll-free on weekdays from 8 AM to 5 PM (CT). 

• 615-824-3634 on Business Days 8 am to 5 pm (CT)
• Billing, order and shipping inquiries 
• Parts orders, pricing, availability 
• Warranties and returns

For other customer service needs, please choose from the list below to learn more:

Hot Melt Parts Orders - Whether you need replacement parts or spare parts, choose ITW Dynatec.

Warranty Information - View our Conditions of Sale document

Return Authorization Request - Having trouble with an ITW Dynatec product?  Give us a call right away so that we can set things right.  


ITW Dynatec | 31 Volunteer Drive | Hendersonville, TN 37075 | Phone: 615.824.3634 |