Technical Support - Service / Support

When you need a skilled technician on site, a certified ITW Dynatec team member is never more than a phone call away. Most technicians arrive within 24 hours, sooner for emergency visits, with a fully-stocked service vehicle ready to solve any problem that you have, large or small.

• 615.824.3634 on Business Days 8 am to 5 pm (CT)
• Email 
• 24-Hour Emergency Response Message System
• Troubleshooting & Corrective Adjustments
• Repair/Replace Parts 
• Equipment Audits

For other technical support needs, please choose from the list below to learn more:

CSC Rebuild Program - Don't replace that used hot melt equipment, rebuild it with the ITW Dynatec Certified Service Center Program. Now your used equipment can be upgraded by a factory trained service technician, giving you the latest design improvements at a fraction of the cost.

Preventive Maintenance Programs - Let our experienced field service technicians provide the routine care and maintenance your hot melt operation requires. Saving you money in the long run, our scheduled services can reduce downtime, increase productivity and prevent costly repairs and rebuilds.

Technical Training Programs - Need to get your team up to speed on basic hot melt equipment operation and safety? Sign up today for a complete Service Training Seminar where your group will receive detailed instruction from our certified technicians, who have an average field experience of over 20 years.

Proof of Process Labs - Eliminate risk and take the guesswork out of your equipment investment by verifying your specific application in one of our state-of-the-art laboratories around the world. 


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ITW Dynatec | 31 Volunteer Drive | Hendersonville, TN 37075 | Phone: 615.824.3634 |