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Customer Service – Service / Support

Our knowledgeable and friendly customer service staff is available toll-free on weekdays from 8 AM to 5 PM (CT).

  • N615-824-3634 on Business Days 8 am to 5 pm (CT)
  • NBilling, order and shipping inquiries
  • NParts orders, pricing, availability
  • NWarranties and returns

For other customer service needs, please choose from the list below to learn more:

Hot Melt Parts Orders

Whether you need replacement parts or spare parts, choose ITW Dynatec.

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Warranty Information

View our Conditions of Sale document

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