Customer Service - Service / Support
Our knowledgeable and friendly customer service staff is available toll-free on weekdays from 8 AM to 5 PM (CT).
• 615-824-3634 on Business Days 8 am to 5 pm (CT)
• Billing, order and shipping inquiries
• Parts orders, pricing, availability
• Warranties and returns
For other customer service needs, please choose from the list below to learn more:
Hot Melt Parts Orders - Whether you need replacement parts or spare parts, choose ITW Dynatec.
Warranty Information - View our Conditions of Sale document
Return Authorization Request - Having trouble with an ITW Dynatec product? Give us a call right away so that we can set things right.